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Six Sigma Results Quantified by Case Study on GE

By: Craig Calvin

A lot of people have wondered how Six Sigma has been implemented in bigger companies. A prime example is General Electric. This corporation morphed into a lean, efficient business through the use of the Six Sigma training process. GE has Six Sigma to thank for making them a success and not a failure.
General Electric was your normal American corporation, fraught with greed and waste on the corporate level. They decided to do the Six Sigma training. Their corporate level workers went through black belt training, the lower level workers the Six Sigma training. After proper training, GE applied the principles of Six Sigma to their business.
Processes were evaluated until they could be reduced to quantifiable steps. This left no room for waste. Executive level workers learned to ask for input from employees in all levels. Lines of communication became more open, which left room for better efficiency, customer service and boosted morale and productivity. This is what has made GE different in their field.
The process of Six Sigma being able to create such changed is actually pretty simple. The employees that have gone through Six Sigma black belt training can identify areas that are Critical to Quality (CTQ's). Defects are then identified, then they will measure the process capabilities to see what the process can deliver.
Once this data has been compiled, Six Sigma training teaches people who use it to identify variation--that is, times when the process failed to deliver the desired outcome. The process is redesigned and controlled for minimal variation and maximum customer satisfaction. Six Sigma is about changing processes to create an efficient and streamlined business.
If higher efficiency and better customer service sounds good to you, then Six Sigma can be the single most important thing to help change your company. You might just found you cannot afford not to use Six Sigma.

Article Source: http://www.articlefinder.org

To discover more about how to get six sigma training implemented into your company, go to sixsigmaonline.org right away. Six sigma black belt could be just what your company needs.

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